Description
WORKPLACE ETIQUETTE
Corporate etiquette is about behaving appropriately in a given situation while reflecting the best of your company’s traditions. In this module we decipher the code of behaviour that defines corporate stars and sets them apart. Key learning's will be:
• The importance of understanding your corporate culture
• To plan, lead and attend meetings with maximum productivity
• To receive clients with class and courtesy
• The rules of conduct when visiting a client
• Tips to help you acknowledge the efforts and achievements of your colleagues
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WORKING A ROOM
We are constantly being observed from the moment we make our entrances to our point of departure. Participants will gain the confidence and comfort to successfully "work" any room with ease and poise. Key learning's will be
• Advance preparation
• Executing the perfect handshake
• Mastering the art of introduction
• Using eye-contact to build rapport and convey self-assurance
• Becoming an expert at small talk
• Remembering names
• Handling business cards effectively