Managing the Generations at Work
Description
Marjorie Shore M.S.W. is a principal trainer and coach within The Coaching Clinic. She is a registered psychotherapist and brings many years of hands on corporate coaching experience.
Marjorie has had a prime hand in the design of the content in The Coaching Clinic. She delivers workshops in the areas of Resilience, Work Life Harmony, Communication, Conflict Management, Emotional Intelligence and Managing Change.
As an Executive Coach Marjorie primarily works with clients around Work Life Balance, Workplace Issues, Transition to the Next Level and Leadership.
Program Overview
BUSINESS OBJECTIVES
Build productivity
Heighten cross generational communication
Enhance performance
Foster commitment
LEARNING OBJECTIVES
Respond to a demand that people of all ages in an organization maximize their ability to deal with co-workers and other stakeholders of all ages.
Help leaders understand the psyche, needs and motivations of their employees to maximize productivity.
Learn techniques to help members of each generation talk to people in other generations effectively and productively.
COURSE CONTENT
Overview the five generations in the workplace:
• Veterans; Traditionalists [60+]
• Baby Boomers [45-60]
• Generation X [35 –45]
• Nexus; Generation Y [25-35]
• Millennials [under 25]
Understand the different motivations, attitudes and responses for each generation.
Understand different ways to provide feedback to each generation.
Techniques for motivating each generation
Techniques for each generation to communicate with others
Overview of learning styles for each generation