What We Offer |
Special Interest Group (SIG) SessionsTLOMA’s SIGs provide targeted education for each core specialty of law firm operations. Members learn from experts, share experiences, and gain practical tools they can implement immediately. |
 | Finance SIGLearn moreWhether you are an accountant, financial controller, accounting manager, or an office manager working within the legal community, the pace of today’s environment requires you keep current on the latest business trends effecting the legal market. TLOMA is a great source that provides you access to various forms of information and tools to help you with your mandate to provide effective business solutions for your employer. The Finance SIG will provide you with the resources to anticipate and respond to issues arising in the legal finance industry, as it relates to your business practices. TLOMA provides educational and networking opportunities to financial managers and to the non-financial office administrator for all sizes of law firms through meetings and networking to discuss ideas of interest in the legal industry. Participation in this group is an excellent way to get to know others that face many of the same daily challenges and generate discussion regarding process improvements and problem solutions. Our meetings are typically in the format of webinar or in person with educational presenters and/or round-table discussions with your peers from other firms. From CRA tax changes to LSUC requirements, the Finance SIG helps our members stay in touch with changes that affect our legal practice in the Province of Ontario. Past meetings include LSUC Spot Audit Program, Practice Review, HST & Electronic Billing. Through seminars hosted by the Finance SIG, TLOMA helps members stay current on financial trends as they relate to the legal industry.
This section is a great starting point for TLOMA members who work in the finance field or for those who are just interested in finance generally. In addition to providing members with direct contact to our Finance SIG leader, TLOMA maintains up-to-date links to relevant website links such as LawPro and The Law Society of Upper Canada. Meet your TLOMA 2025-2026 Finance SIG Leader
Bilal Khan
Director of Finance Lax O'Sullivan Lisus Gottlieb Suite 2750, 145 King St W Toronto ON M5H 1J8 Bilal is responsible for managing the firm's Finance operations, including all aspects of budgeting, financial reporting, forecasting, change management, and cash flow management. He oversees the firm's day-to-day accounting operations and works closely with the firm's management team on financial strategy and business planning. Bilal brings more than 13 years of experience from his work in financial roles in professional service organizations, including nine years of providing assurance and advisory services at a global mid-size accounting and advisory firm, and two years as a financial controller at a prestigious full-service law firm in Toronto. Bilal graduated from the University of Toronto in 2010 and became a Chartered Professional Accountant in September 2014. In his spare time, Bilal enjoys road cycling, competitive sports, exploring Toronto’s diverse range of cuisine, all things technology and quality time with family and friends. |
| Human Resources SIGLearn moreHuman Resources is a core function of any organization with individuals practicing as either generalists, specialists or as part of their role as Office Manager/Administrator. Human Resources plays a key role in a law firm by maintaining positive employee relations, attending to recruitment and selection processes, researching market salaries and remaining competitive with other firms while complying with federal and provincial legislation. Human Resources SIGS offer seminars and workshops to assist members in staying current with human resource strategies and practices as they relate to both the legal industry and the corporate world. This group provides a great starting point for TLOMA members who work in the Human Resources field or for those who are just interested in Human Resources generally. Human Resources SIGS provide a forum where members can stay current and up to date with Law Society regulations and government legislation. It also keeps you at the forefront of Human Resources matters by providing members with professional tools and resources such as access to a comprehensive compensation and benefits surveys annually and a job board where career opportunities may be posted. If you can’t find what you’re looking for here, or you require more information, please don’t hesitate to contact our Human Resources SIG leader. Meet your TLOMA 2026-2027 Human Resources SIG Leader
Maryann Joseph
Human Resources Director Linmac LLP TD North Tower 3720, 77 King St W PO Box 153 Toronto, ON M5K 1H1 As a member of the senior leadership team at Linmac LLP, Maryann is responsible for strategically aligning the firm’s vision and mission with its people and culture objectives. She oversees all aspects of the Human Resources function, bringing a thoughtful, people-first approach to leadership and decision-making. Maryann is a certified CHRL and PCP with more than 17 years of experience in the People and Culture space. She recently returned to the legal profession and was elected as the incoming 2026 Human Resources SIG Leader for The Law Office Management Association (TLOMA). A long-standing contributor to the organization, she previously served on TLOMA’s Compensation Committee. Her depth of experience across all areas of Human Resources uniquely positions her for this leadership role. Maryann’s core strength lies in her ability to recruit, develop, motivate, and retain top talent through strategic workforce planning, meaningful employee engagement, and professional development. A highly motivated and collaborative leader, she fosters growth, encourages creativity, and supports a strong work ethic. She is deeply committed to advancing the HR profession within the legal industry and to sharing knowledge and best practices across the broader legal HR community. As HR professionals, Maryann believes that we have been given the humble opportunity to oversee the largest asset that these organizations have, its people. In her spare time, Maryann enjoys playing soccer, circuit style fitness training, hiking the outdoors, a good book, a glass of wine, and being able to discover the world by travelling with her young family. |
| Marketing & Business Development SIGLearn moreOne of the principal goals of TLOMA's Marketing & Business Development SIG is to keep members up to date with current trends, provide them with a general understanding of concepts and allow for a forum for people to share and exchange ideas with each others. This area of the legal management continues to grow and evolve; lawyers are asking better questions of the marketing department who are asked to stay up to date on current trends. Today's legal marketer needs to know about media relations, client development, strategic planning, the web and social media, along with traditional promotional concepts of event management, legal directories and advertising. Topics covered include:
The majority of presentations are completed by experts in the topic we wish to cover, however in some instances we have developed round table discussions of legal marketers to provide actual “real world” examples of implementations or programs at member firms. Meet your TLOMA 2025-2026 Marketing & Business Development SIG Leader
Esther Dressler
Marketing Manager Green and Spiegel LLP 150 York Street, 5th floor Toronto, Ontario M5H 2S5 The Marketing & Business Development SIG is for members who shape how their firms communicate value, build relationships, and grow strategically to provide actual, real-world examples. Legal marketing continues to evolve, requiring professionals to balance strategy, creativity, and measurable results. This SIG focuses on practical marketing approaches that align with firm goals, client expectations, and the realities of the legal industry. Content within this SIG covers a range of marketing and business development topics, including:
Through educational sessions, roundtable discussions, and peer collaboration, members gain practical tools, share real-world experiences, and stay current on evolving trends. Whether you’re leading marketing strategy, supporting business development initiatives, or wearing multiple hats within your firm, the Marketing & Business Development SIG provides hands-on insights to help you make informed, impactful decisions. |
| Operations SIGLearn moreThe Operations SIG is for members who keep their firms running smoothly behind the scenes. This group focuses on the systems, processes, and day-to-day operations that support people, space, and performance across the firm. Content within this SIG spans a wide range of practical operational topics, including:
Through webinars, discussions, and peer-driven learning, members gain practical insights, actionable strategies, and opportunities to connect with others managing the operational backbone of their firms. Whether you’re overseeing facilities, coordinating vendors, improving workflows, or navigating operational change, the Operations SIG delivers relevant, hands-on content to support your role and your firm. Meet your TLOMA 2026-2027 Operations SIG Leader
Rachael Woodward
Operations & Human Resources Coordinator Daoust Vukovich LLP 20 Queen Street West Suite 3000 Toronto, Ontario M5H 3R3 Rachael Woodward has worked as an Operations & Human Resources Coordinator at Daoust Vukovich LLP, a Commercial Real Estate law firm in Downtown Toronto, since 2024. Before joining DV she began her law firm career as an Operations and HR Assistant at small firm in Mississauga that focused on Personal Injury and Employment Law. Rachael holds a Bachelor of Business Administration (B.B.A.) and an Advanced Diploma in Human Resources Management from Sheridan College. Rachael brings a collaborative approach to every project, balancing attention to detail with a genuine commitment to helping others succeed. Whether coordinating onboarding, improving internal systems, or supporting crossdepartmental initiatives, she is driven by a passion for building supportive, organized, and highfunctioning workplaces. Outside of her core responsibilities, Rachael is recognized for her reliability, warm communication style, and ability to bring clarity to complex tasks—qualities that make her a trusted partner across teams. |
| Technology SIGLearn moreTechnology evolves rapidly. At one time, being an expert meant immersing yourself deeply in the specifics of a particular niche but that no longer holds true today. Now it’s less about knowing how everything works and more about knowing how to make everything work for you and your firm. To be an expert today, you need to stay current on the latest industry trends, know how to source technical solutions that can help your firm realize its goals and be able to communicate your vision. You’re responsible for creating and executing a strategy, disseminating information and the implementation of plans. And on those occasions when things don’t go exactly according to plan, you’re the one people look to when they need help troubleshooting the problem. It’s a tall order and one that calls for a well-connected individual, someone who knows where to go for answers and who to call when they need up-to-date information on the latest technologies affecting both their industry and the broader business world. Through seminars hosted by the Technology SIG, TLOMA helps members stay current on cutting-edge technologies and technological developments as they relate to both the legal industry and the corporate world. This section is a great starting point for TLOMA members who work in the technology field or for those who are just interested in technology generally. In addition to providing members with direct contact to our Technology SIG leader, TLOMA maintains up-to-date links to the latest on technological advancements in our industry. The scope of technology is vast and the pace of change rapid. TLOMA aims to provide members with as much information as possible to keep them from being overwhelmed and keep this critical component of the legal industry manageable. TLOMA 2025-2026 Technology SIG Leader
Brandon Chatwell
IT Manager Olthuis Kleer Townshend LLP 250 University Avenue, 8th Floor Toronto, Ontario M5H 3E5 Brandon Chatwell joined Olthuis Kleer Townshend in October 2021 as the IT Manager. He is responsible for supporting the partnership with strategic IT planning, managing internal firm operations, and enabling the OKT team in all areas of IT. Brandon has worked in the Legal IT industry for the last 16 years. He started his Legal career at the helpdesk of a law firm and gained firsthand knowledge into how lawyers and their staff function on a day-to-day basis. Later, he worked in Applications Support and saw how the changes made in this position affected users on a much larger scale. Brandon went to night school to earn a Certificate in Information Systems Management at Ryerson University to hone his skills and knowledge in effectively managing a law firm, and has spent the last 7 years managing law firms from the IT perspective. When Brandon isn’t in front of a computer he enjoys camping, baseball, cooking, and spending time with his family. |
Annual Conference & Trade ShowThe TLOMA Conference & Trade Show is the premier annual event for legal management professionals in Canada. Over three days, attendees:
| Compensation SurveysFor more than 30 years, TLOMA’s compensation surveys have been a trusted, invaluable benchmarking tool for law firms across Canada.
Benefits include market comparisons, improved pay transparency, internal equity insights, and bundled pricing for participating firms. More Information |
Networking EventsFrom informal gatherings to signature member events, TLOMA offers opportunities to connect with peers, exchange insights, and expand your professional network. |
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